Returns

 60 Day Return Policy

  • We offer a hassle-free 60 Day Return Policy from date of purchase for new and unused condition for a full refund.

*Please note that opened or used products are not eligible for returns. Also items bought on promotion or sale are not eligible.

*If items were not purchased on our website @ https:/www.mahalotea.com and were purchased through Amazon please submit a return through Amazon Returns Center

 

returns

 

Simply fill out the information on your packing slip and ship your return to our returns center. 

Please pack the items carefully so that they do not break or become damaged.    

All returns and exchanges must include the original purchase receipt in the package.

Purchases made with a credit card, paypal, amazon or debit card can be refunded to the same card.

Orders should be returned to:

Mahalo Tea Distribution Center

ATTN: Returns Dept.

108 Pupuole St.

Waipahu, HI 96797

 If you run into any trouble please contact our Customer Service team at customerservice@mahalotea.com.

Our customer service hours are Monday - Friday 9am-5pm.

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