We know its frustrating to get your package and be excited to try your new teas, and find out that one or more teas are missing. And we are here to help, and yes its' on its way to you.
We know getting your tea as soon as possible is important, and that is why we have partnered with Amazon to handle our shipping and provide fast 2 day shipping. In this case, Amazon has decided to split your items up into 2 or more shipments which are sometimes just hours apart and at most generally arrive the next day.
We know this is a frustrating experience, and we want you to try your new teas as we work hard to make great tasting tea.
We are consistently working with Amazon to a solution to limit these split shipments.